Privacy policy

Last Updated: October 22, 2026

At Noxa Studios LLC, doing business as Avyline ("Avyline," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. Because we sell intimate apparel and leakproof/incontinence underwear, we understand that your purchases can be personal, and we treat your information with discretion.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use https://avyline.store/ (the "Site"), purchase products from us, communicate with us, or otherwise use our services (collectively, the "Services").

"You" or "your" means any individual who accesses or uses the Services, including customers, website visitors, and other individuals whose personal information we process.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us, information collected automatically when you use the Site, and information we may receive from third parties.

1.1 Information You Provide

Depending on how you interact with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment and transaction information
  • Account login information
  • Order history, including products, sizes, and absorbency levels purchased
  • Size, fit, or product preference information
  • Customer service communications
  • Reviews, comments, photographs, or other content you voluntarily submit
  • Information you provide when contacting us or requesting support

We do not need to receive or store your full payment card number to process your order. Payment information is processed directly by our third-party payment processors.

1.2 Information About Your Purchases and Health-Related Inferences

Some of our products are designed for bladder leaks and light to heavy incontinence. We do not ask you to provide medical information or diagnoses in order to shop with us. However, your order history (for example, the purchase of incontinence underwear) could reveal or allow inferences about health-related needs.

We treat this information as sensitive. We use it only to fulfill your orders, provide customer support, and operate our business, and we do not sell it. Please do not send us medical records or detailed health information unless it is necessary for your request.

1.3 Information Collected Automatically

When you visit or use the Site, certain information may be collected automatically through cookies, pixels, tags, logs, and similar technologies, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Language and general location information
  • Referring website or URL
  • Pages viewed, links clicked, and time spent on pages
  • Website navigation and interaction information
  • Information about how you interact with our emails, advertisements, and website

We use this information to operate, secure, analyze, and improve the Site and, where permitted, to measure and personalize advertising.

1.4 Information From Third Parties

We may receive personal information from third parties that support our business, including e-commerce platforms, payment processors, shipping and fulfillment providers, fraud-prevention providers, analytics providers, advertising and marketing platforms, customer service providers, and social media platforms when you interact with us through those services.

2. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Service Delivery

  • Process and fulfill orders
  • Process payments
  • Arrange discreet shipping and delivery
  • Provide order confirmations and tracking information
  • Process returns, exchanges, and refunds
  • Help you choose the right size and absorbency level
  • Manage customer accounts and provide customer support

Website Operations, Security, and Analytics

  • Operate, maintain, and improve the Site
  • Troubleshoot technical problems
  • Detect and prevent fraud and unauthorized activity
  • Measure website traffic, performance, and usage trends
  • Improve our products and Services

Marketing and Advertising

Where permitted by applicable law and subject to applicable consent requirements, we may use personal information and online identifiers to send promotional communications, measure advertising performance, and show advertisements that may be relevant to you.

We do not use information about the specific incontinence products you purchased to target you with health-based advertising on third-party platforms, and we do not share health-related inferences with advertisers.

3. Legal Bases for Processing

For individuals subject to the UK GDPR, EU GDPR, or similar laws, we process personal information on one or more of the following legal bases:

  • Performance of a contract: to process and fulfill your order, process payments, arrange shipping, and provide customer support
  • Legal obligations: to comply with laws, tax, accounting, and regulatory requirements
  • Legitimate interests: to operate and improve our business, maintain security, prevent fraud, and understand website usage, where those interests are not overridden by your rights
  • Consent: where required by law, for certain marketing communications, cookies, and advertising technologies. You may withdraw consent at any time.

4. Cookies and Similar Technologies

We use cookies and similar technologies for essential website functionality, shopping cart and checkout functionality, security and fraud prevention, analytics, performance measurement, advertising, and remembering your preferences.

You can manage certain cookie preferences through your browser settings and, where available, our cookie consent banner. Disabling certain cookies may affect the functionality of the Site.

5. Google Analytics and Advertising Services

We may use Google Analytics to understand how visitors interact with our Site, and Google Ads and related technologies to measure advertising performance and deliver remarketing advertising where permitted by law. These services may use cookies or similar identifiers.

You can manage personalized advertising preferences through Google's Ads Settings and may use the Google Analytics opt-out browser add-on. Where required by law, we will request consent before enabling cookies or advertising technologies that require consent.

We do not intentionally send information that directly identifies you, such as your name, email address, or payment card information, to Google Analytics.

6. Sharing of Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide the Services, including to:

  • Service providers: payment processors, shipping and fulfillment providers, e-commerce and hosting providers, IT providers, customer support providers, fraud-prevention providers, analytics providers, and email providers
  • Advertising and marketing providers: limited online identifiers and usage information, where permitted by law
  • Legal and regulatory authorities: when required or permitted by law, to protect our rights, prevent fraud, or protect the safety of others
  • Business transactions: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law

We do not sell personal information about your health-related purchases.

7. U.S. State Privacy Rights

Depending on your state of residence (for example, California, Colorado, Connecticut, Virginia, Montana, and other states with comprehensive privacy laws), you may have the right to:

  • Know about and access the personal information we collect
  • Request deletion of personal information, subject to legal exceptions
  • Correct inaccurate personal information
  • Opt out of the sale of personal information or sharing for cross-context behavioral advertising
  • Opt out of targeted advertising and certain profiling
  • Limit the use of sensitive personal information where applicable
  • Not be discriminated against for exercising these rights

Where applicable, we recognize opt-out preference signals such as Global Privacy Control (GPC). Residents of Washington, Nevada, and other states with consumer health data laws may have additional rights regarding consumer health data, including the right to access, delete, and withdraw consent.

To submit a request, email support@avyline.store with the subject "Privacy Request." We may need to verify your identity before completing your request, and we will respond within the time required by applicable law. You may also use an authorized agent where permitted by law.

8. UK and European Privacy Rights

If you are located in the United Kingdom, European Economic Area, or another jurisdiction with applicable data protection laws, you may have the right to access, correct, delete, restrict, or object to processing of your personal information, to data portability, to withdraw consent, and to lodge a complaint with your local supervisory authority.

You may exercise these rights by contacting us at support@avyline.store.

9. Marketing Communications

If you subscribe to our emails or SMS, we may send promotional offers, product updates, and other marketing communications. You may unsubscribe at any time by clicking the unsubscribe link in an email, replying STOP to text messages, or contacting us at support@avyline.store.

Unsubscribing does not stop transactional messages such as order confirmations, shipping updates, and account notices.

10. User-Generated Content

If you submit reviews, comments, photographs, or other content to the Site, that content may be displayed publicly. Please do not include health information, financial information, or other information you do not want publicly displayed.

11. Third-Party Websites and Services

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices, security, or content. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our Services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect personal information from children where prohibited by law. If you believe a child has provided personal information to us, please contact support@avyline.store and we will take reasonable steps to delete it.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Data Retention

We retain personal information only as long as reasonably necessary to provide our Services, complete transactions, maintain business records, resolve disputes, prevent fraud, comply with legal, tax, and accounting obligations, and enforce our agreements. Retention periods vary depending on the type of information and purpose of collection.

15. International Data Transfers

We operate from the United States and may use service providers located in other countries. Where applicable law requires safeguards for international transfers, we use appropriate mechanisms such as Standard Contractual Clauses or adequacy decisions.

16. Do Not Track

Some browsers send "Do Not Track" signals. Because there is no universally accepted standard for these signals, our Site may not respond to every such signal. Where applicable law requires us to honor a privacy preference signal, we will do so.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date above and, where required by law, provide additional notice.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Legal Entity: Noxa Studios LLC
  • Doing Business As: Avyline
  • Address: 1001 S Main St, Ste 600, Kalispell, MT 59901, United States
  • Phone: +1 (502) 576-2555
  • Customer Support Email: support@avyline.store
  • Website: https://avyline.store/
  • Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
  • Response Time: 24–48 business hours

When contacting us regarding an existing order, please include your order number.